Privacy Policy | CTI Sourcing

CTI Sourcing ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit ctisourcing.com and how we use it.

1. Information We Collect

Information You Provide

When you submit an inquiry through our contact form, we collect the information you provide, which may include:

Full name and company name
Email address
Phone number (optional)
Product interest and estimated volume
Any message content you include

We use this information solely to respond to your inquiry and discuss potential business opportunities. We do not sell, rent, or share your contact information with third parties for marketing purposes.

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies. This includes:

Pages visited, time spent on pages, and navigation patterns
Browser type, device type, and operating system
Referring website or source
General geographic region (country/city level, not precise location)

This data is aggregated and does not personally identify you. We use it to understand how visitors use our site so we can improve the experience.

2. Third-Party Services

We use the following third-party services to operate our website. Each service has its own privacy policy governing how it handles data:

Google Analytics & Google Tag Manager

We use Google Analytics 4 (GA4) and Google Tag Manager (GTM) to understand website traffic and usage patterns. These services may use cookies and collect anonymized usage data. We do not send any personally identifiable information (PII) to Google Analytics.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Fonts

Our website uses Google Fonts to display typography. When you visit our site, your browser may connect to Google's servers to load font files. See the Google Fonts Privacy FAQ for details.

Email Communications (Gmail / Google Workspace)

When you submit an inquiry, we send a confirmation email and process your message using Google's Gmail service. Your email address and message content are transmitted through Google's servers. See the Google Privacy Policy for details on how Google handles email data.

WhatsApp (Meta)

Our site provides a link to contact us via WhatsApp. If you choose to message us on WhatsApp, your communication is governed by WhatsApp's and Meta's privacy policies. We do not control how WhatsApp/Meta collects or processes your data within their platform.

Cal.com

We use Cal.com for scheduling consultations. If you book a call, Cal.com may collect your name, email, and scheduling preferences. See the Cal.com Privacy Policy for details.

Vercel

Our website is hosted on Vercel. Vercel may collect standard server logs (IP addresses, request timestamps) as part of hosting operations. See the Vercel Privacy Policy for details.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested information
Send a confirmation email when you submit an inquiry
Analyze website usage to improve our content and user experience
Ensure the security and proper functioning of our website

4. Data Retention

Inquiry submissions are retained for as long as necessary to respond to and follow up on your request. Analytics data is retained according to default Google Analytics settings (14 months for user-level data). You may request deletion of your personal information by contacting us.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of analytics tracking (see Google Analytics opt-out above)
Withdraw consent for data processing where applicable

To exercise any of these rights, contact us using the information on our website.

6. Security

We implement reasonable security measures to protect the information submitted through our website, including HTTPS encryption, rate limiting on form submissions, input validation, and security headers. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Our website is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

9. Contact

If you have questions about this privacy policy, please reach out to us through the contact form on our website.